求翻译：经常被客抱怨的就是电梯的问题,客人很不理解为什么电梯只能他住的楼层,有些客人是和家人一起来的,有时候由于房间问题不能安排在同层,所以客人觉得很不方便,想去家人的房间都要很麻烦.我们只好和客人耐心的讲解这些是为了客人的安全考虑,为了减少一些不必要的麻烦,然后帮助客人又做了一张去他家人楼层的钥匙,给客人送上电梯,一定要很忠诚的向客人道歉,虽然我们是为了他们考虑,但我们代表酒店的形象,代表着服务至上的原则,把每一位客人都当成都是我们的贵宾去对待,这样客人会理解我们的,而且会很满意我们的服务态度.是什么意思？

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Complains by the guest is frequently the elevator question, the visitor did not understand very much why the elevator only can he live the floor, some visitors are and the family member come together, because sometimes the room question cannot arrange in with the level, therefore the visitor thought

Often was guest complained of is elevator of problem, guests is does not understanding why elevator only he live of floor, some guests is and family together to of, sometimes due to room problem cannot arrangements in with layer, so guests think is does not convenient, wanted to to family of room ar

Often was guest complained of is elevator of problem, guests is does not understanding why elevator only he live of floor, some guests is and family together to of, sometimes due to room problem cannot arrangements in with layer, so guests think is does not convenient, wanted to to family of room ar